Implementation & services

We configure your hierarchy, seed your inventory, design roles and train your staff — then stay close through hypercare.

Onboarding

Seven steps to a live chain.

Pilot a single cluster or cut over the whole portfolio — the steps are the same, the timeline scales with branch count and data quality.

  1. Discovery

    Map your portfolio, current tools, pain points and policies. Agree scope, integrations and go-live branches.

  2. Configure hierarchy

    Set up countries, cities, clusters, properties and branches — including shared stores and kitchens.

  3. Seed inventory

    Import floors, rooms, beds, price rules, assets and keys. Migrate active residents and open balances.

  4. Roles & scope

    Design roles, permissions and management assignments with effective dates. Configure approval matrix.

  5. Train

    Role-based sessions for admins, branch managers, wardens, front desk and finance; portal orientation for applicants and residents.

  6. Go-live

    Cut over branch by branch or all at once, with a reconciliation checklist for beds, residents and dues.

  7. Hypercare

    Close support in the weeks after go-live, then transition to your ongoing support plan.

Training

Role-based, not one long demo.

  • Administrators

    Hierarchy, configuration rules, roles, approval matrix, number sequences

  • Branch managers

    Bed map, offers, transfers, release windows, clearance, dashboards

  • Wardens

    Check-in checklist, keys, gate logs, leave, guests, incidents

  • Front desk

    Leads, applications, KYC, reservations, payments at counter

  • Finance

    Invoices, allocations, deposits, adjustments, cash books, GL sync

  • Applicants & residents

    Optional portal orientation material for your teams to share

After go-live

Support that understands hostel operations.

Configuration help

New branch, new cluster kitchen, changed notice periods or electricity rules — we help you configure it correctly.

SLA options

Business-hours email support, priority response SLAs, or enterprise agreements — matched to your plan.

Release updates

Improvements ship to your subscription with release notes, so your teams know what changed.

Plan your rollout with us.

Book a 45-minute demo. Bring your hierarchy — cities, clusters, branch count — and we’ll walk through admissions, the bed map, billing and scoped access against it.